Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring the highest levels of responsiveness at all times.

Delivery Times — The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to the manufacturer for dispatch within 6 hours after the order is placed. The manufacturer processes the orders, which takes an additional 1–2 days.
  • Shipping time: International delivery usually takes about 3–7 business days.

Tracking & Notifications — We will send you email notifications with estimated delivery updates for each stage of every shipment. Once it leaves our warehouse, you will receive an email with final tracking information.

Additional Information — If a change of address is made directly with your local post office, Bloova will not be held responsible for any loss or misdelivered parcels. Requests for change of address must be made directly with Bloova via our customer care team prior to your order being shipped. The shipping cost for orders is non-refundable. If you have any questions please email our customer care team at info@trybloova.com.

Public Holidays — Shipping days do not include weekends or national public holidays. We do our best to offer FREE SHIPPING worldwide. Please allow up to 28 days for delivery before considering cancelling your order.